We accept Ideal, Visa, Mastercard, CreditCard, MisterCash, SOFORT Banking and American Express. Or you can by bank transfer. Please be aware that we ship your order one we have received your payment. This means that this type of payment can cause some delay in receiving your order.
We want you to be happy with your purchase! If it's not exactly what you had in mind, you can return your bought item within 14 days. Please send us an e-mail and we will give you instructions.
Once you’ve submitted your order, behind the scenes it’s a fast ongoing process to get it to your address as quickly as possible. It would be very impractical for us to chase the DHL truck down the road to get your order back… If you have any questions, please contact us at [email protected].
Yes, all our candles are made of 100% soy wax. We get our wax from the United States so no rain forrests were destroyed for our candles Green beans, just how we like it.
It is the nature of palm wax when it is hand poured at a lower temperature. Doing that and pouring in distinct layers, and letting it cool before the next pour, is a signature technique that we use to make candles.